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Antalya Airport transfer questions and answers

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Can I make a last minute booking?

Yes, but not at the very last moment. Turkish regulations require us to submit the transfer and passenger details before the service is carried out, so please book at least 2 hours before your pick-up time.

Can I book a transfer between two hotels or two regions instead of to or from an airport?

Yes. We arrange transfers anywhere within the Antalya area. Enter your pick-up and drop-off points, by hotel or region name, in the booking form. If no price appears for that route, send us a request and we will come back to you with a quote as soon as possible.

How do I book a transfer to a villa or a private address?

Choose the region you are travelling to in the booking form and write the full address of your villa, residence or private house in the booking details. We drop you off at the door of your accommodation.

I cannot find my hotel or accommodation in your list. What do I do?

Send us a transfer request with the name and address of your accommodation. We will reply as soon as possible with our best offer.

Can I book a one way trip?

Of course. Just select the one way option in the booking form instead of return.

Can I book a transfer to the airport?

Yes. Enter your pick-up point in the first field and the airport in the second one. You will then see the available vehicle types and the form to complete your booking.

Will anyone else be travelling in the vehicle I book?

No. All our transfers are private. Once you book, the vehicle is reserved for you and your group only.

What does the price include?

The price shown is the price you pay. It is all inclusive, with no hidden charges for parking, extra waiting time, flight delays or night driving.

What luggage allowance will I have?

You can bring one bag or medium size suitcase per passenger seat in the vehicle you select, plus one piece of hand luggage such as a handbag, camera bag or laptop bag. Cabin trolleys count as suitcases rather than hand luggage.

When should I book my transfer?

As early as you can. Prices can rise at any point during the year, particularly before each holiday season, and booking early also gives you the widest choice of vehicles.

People in my group need to be picked up or dropped off at different addresses. Can I book that?

Yes. On private transfers you can add an extra stop to the booking, so you can give an additional pick-up or drop-off address as long as it is in the same destination you selected.

How long will my journey take?

The approximate journey time is shown while you book. Times for private vehicles are estimates and can vary with road and weather conditions, traffic and similar factors.

Can I make a booking on behalf of someone else?

Yes. During booking you give the details of the lead passenger, meaning the person who will travel, and of the customer, meaning the person who makes and pays for the booking.

Do you cater for wheelchair users and people with disabilities?

Yes. We can provide wheelchair accessible minivans fitted with a lift, so the passenger boards the vehicle on the lift and travels in their own wheelchair or scooter. Electric wheelchairs and scooters are carried without difficulty in these vehicles. Tell us what you need when you book and we will arrange it.

My group is arriving on different flights. How should I book?

To make sure everyone is served promptly we recommend one booking per flight number. If you would rather travel together, book the transfer for the flight that lands last and write the other flight number and landing time in the notes, so we can wait for both flights and combine the transfer. Note that Antalya Airport has three terminals, two international and one domestic, so your group may arrive at different terminals.

Can minors book or travel alone?

No. Minors may not book or travel on their own. The person making the booking must be at least 18 years old. We cannot accept responsibility for bookings made without telling us that the passenger is a minor.

What make of vehicle do you use for transfers?

Our whole fleet consists of different Mercedes-Benz models, chosen for comfort.

Are passengers insured during the transfer?

Yes. Every passenger in the vehicle is covered by transfer insurance, and the cost of that cover is already included in the price.

Is it safe to travel with us?

Every vehicle used on our transfers belongs to us and carries a camera and a GPS system, so we can monitor speed, cleanliness and any other operational detail. All vehicles are licensed by the Turkish Ministry of Transport, and the company is a member of the Turkish travel agencies association under licence number A-4899.

Can you help me in my own language?

Our office has a multilingual support team. We can help you in English, Russian, French, German and Arabic for any kind of request.

Which vehicle should I book?

Choose the vehicle by the number of passengers, the amount of luggage and any extra items you are carrying, such as sports equipment or a pushchair.

I want a transfer to or from the airport but I am not taking a flight. Is that possible?

Yes. The only difference is that instead of flight details you write "no flight" and "pick-up or drop-off at arrivals or departures" in the airline, flight number and originating airport fields. When we receive a booking like this we confirm the best meeting point at the airport with you and with our operations team.

Can I book a different number of passengers for the outbound and the return journey?

On a private transfer, book for the largest number of people travelling on either leg, or make a separate booking for each leg. If you want to change the number of passengers on one leg, tell us by email up to 24 hours before the transfer and we will make the change free of charge.

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